Billing Terms & Conditions

Welcome to TheRealFash! These Billing Terms and Conditions outline how TheRealFash ("we," "our," "us") processes orders and payments in the United Kingdom. By placing an order with us, you agree to the following terms.

1. Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • PayPal
  • AMEX
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay
  • iDEal

All transactions are processed securely to ensure your payment details remain protected.

2. Billing Information

  • Accuracy: You agree to provide accurate, complete, and current billing and account information for all purchases made on our site.
  • Updates: It is your responsibility to update your payment method and contact details as needed to prevent transaction issues or communication delays.

3. Order Confirmation and Invoicing

  • Order Confirmation: After placing your order, you will receive a confirmation email detailing the purchased items, selected shipping method, and billing details. This serves as your receipt.
  • Invoice: Your invoice will be included with your order, itemizing all charges, including any applicable shipping fees and discounts applied.

4. Payment Processing

  • Authorization: By providing your payment details, you authorize us to charge the total amount to your selected payment method. All transactions are subject to authorization and fraud prevention checks.
  • Failed Transactions: If a transaction fails or is declined, you will be notified via email. You will need to provide an alternative payment method to complete your purchase.

5. Disputes and Chargebacks

  • Dispute Resolution: If you experience any issues with your order, please contact our customer service team at info@therealfash.com. We are committed to resolving concerns promptly to ensure your satisfaction.
  • Chargebacks: Any unauthorized chargebacks will be thoroughly investigated. If a chargeback is found to be unjustified, you may be responsible for reimbursing the chargeback amount, including any associated fees.

For More Information

Address: Torenlaan 5A, Bussum, Noord-Holland, 1402 AT, Nederland
E-mail: info@therealfash.com
FAQ: Frequently Asked Questions
Phone: +31 681 660 510

Contact Form

Customer Service Hours:
Monday to Saturday: 9:30 AM – 7:00 PM (CET)

We aim to respond to your email within 1-2 business days.

Thank you for shopping with TheRealFash!